Registration Information
Password Tips
Passwords must meet the following:
- At least 9 characters long
- Cannot contain the word ‘password’ or the Username
- Cannot be the same as your previous 14 passwords
- Must contain all of the following: Uppercase letters, lowercase letters, numbers, special characters. (@,#,$,^,(,),+,{,},[,],))
Privacy Policy
Rev. 08/2016
FACTS: WHAT DOES BANK OF HOPE DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and income
- Account balances and account transactions
- Payment history and transaction history
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Bank of Hope chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information:
For our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Does Bank of Hope share? Yes
Can you limit this sharing? No
For our marketing purposes—to offer our products and services to you
Does Bank of Hope share? Yes
Can you limit this sharing? No
For joint marketing with other fi nancial companies
Does Bank of Hope share? No
Can you limit this sharing? We don’t share
For our affiliates’ everyday business purposes—information about your transactions and experiences
Does Bank of Hope share? Yes
Can you limit this sharing? No
For our affiliates’ everyday business purposes—information about your creditworthiness
Does Bank of Hope share? No
Can you limit this sharing? We don’t share
For nonaffiliates to market to you
Does Bank of Hope share? No
Can you limit this sharing? We don’t share
Questions? Call 888.811.6272
Who we are
Who is providing this notice?
BANK OF HOPE
What we do
How does Bank of Hope protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Bank of Hope collect my personal information?
We collect your personal information, for example, when you
- open an account or deposit money
- pay your bills or apply for a loan
- use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only
- sharing for affiliates’ everyday business purposes—information about your creditworthiness
- affiliates from using your information to market to you
- sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfi nancial companies.
-Bank of Hope does not share with our affiliates.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfi nancial companies.
-Bank of Hope does not share with nonaffiliates so they can market to you.
Joint marketing
A formal agreement between nonaffi liated financial companies that together market financial products or services to you.
- Bank of Hope doesn’t jointly market.
Other important information
Illinois Residents: This policy applies to business and consumer information collected by Bank of Hope.